Portal Knowledgebase Search Page
Refreshing the software available in Software Center - Running client actions
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=8873
Newly deployed software will not list in Software Center immediately. Doing this process will force the configuration manager client to check in to the management point and up...
Installing VMware Horizon View Client - Windows
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=4881
Download and connection instructions for VMware View on Windows for personally owned computers. For campus workstations, please refer to Software Center to install the VMware...
Purchasing - Tech (Students/Parents)
https://kb.uwplatt.edu/page.php?id=104999
Purchasing information for software and hardware for students and their parents.
Microsoft Endpoint Manager - Using Software Center
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=1882
Instructions on finding and installing software from Software Center. This is where software titles will appear that are available to install on your computer.
Running and Connecting the VMware Horizon Client
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=8129
Running the VMware Horizon Client on a campus or personal computer.
Unsupported Hardware
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=9451
Hardware that is either unsupported or not allowed on campus (Level 3 & 4)
Purchasing Technology for Personal Use (Faculty/Staff)
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=9417
Purchasing information of software for faculty and staff and their personal use.
Software Requirements - University Owned Computers
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=3531
Software requirements for all campus owned workstations, laptops or tablets.
Information about antivirus software
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=11067
ITS requires antivirus software be installed and up to date in order to connect to our network. There are a few free options as well as paid options.
Policy - Academic Computer Lab Software Maintenance
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=11293
ITS policy for preparing and maintaining academic computer labs' software
PASS - Peoplesoft Middleware Security Update Policy (Staff)
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=9004
PeopleSoft Middleware Security Update Policy Documentation
Security - Cisco Umbrella
https://kb.uwplatt.edu/page.php?id=90556
To protect University assets, UW-System has licensed security software from Cisco that will be used to secure UW-Platteville computers. This product protects computer assets...
Known issues with Solidworks in virtual desktops
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=4933
Documented issues with regards to software configurations on the virtual desktop.
Installed Software - Virtual Desktops
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=4811
Software installed on virtual desktops.
Student Handbook -- Hardware Consultant
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=5704
Student handbook-- hardware consultant.
Support Levels and Min Configs for Computers in Halls
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=9450
A quick guide to what is supported on campus to what extent and what requirements there are for connecting to the campus network.
Student Handbook -- Installing Software in the Office
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=5736
Student handbook-- installing software in the office.
Kaltura (Capture) - Updating Kaltura Capture
https://kb.uwplatt.edu/page.php?id=90922
If you are having problem with Kaltura Capture screen recording software, you might consider manually updating the software.
Emma Email Marketing Software FAQ
https://kb.uwplatt.edu/page.php?id=59394
Frequently asked questions regarding Emma, UW-Platteville's email marketing software
Emma Email Marketing Software Support Call Process
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=12069
Support call process for Emma, UW-Platteville's email marketing software
Preparing for a new device or operating system
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=12163
Checklist of items one must consider and/or do prior to getting a new device or operating system (reimaging) as well as what must be done to restore data and applications afte...
Policy - ITS support levels
https://kb.uwplatt.edu/page.php?id=51130
This document provides a framework for categorizing the degree to which IT components such as hardware, software, and services will be supported by the University. It helps se...
Mac OS X - Setting the Default Mail Program
https://kb.uwplatt.edu/page.php?id=12341
The default mail program is the software that is registered with your operating system as the software that is to handle mailto URL's. When another application wants to send a...
PASS CX - Registration Guide
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=6472
Registration in courses at UW-Platteville is completed via PASS (Pioneer Administrative Software System). This is a web-based tool; therefore, scheduling classes can be done...
Virtual Desktop FAQ
https://uwplatt.teamdynamix.com/TDClient/111/Portal/KB/ArticleDet?ID=4928
Common Issues and Questions Relating to the Virtual Desktop System.
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